- All orders registered by 11:00 are sent the same day.

- Fixed price for shipping 49, - Free shipping over 1000, - for individuals, Free shipping over 5000, - for companies

- The item is sent the first working day after ordering. You will receive a confirmation when the goods have been sent.
- Delivery time 1-5 working days.
If you have not received the item, get in touch and we will help.

- 14-day right of return. The item must be returned unopened / undamaged. Contact us by email for the right of withdrawal.

- The customer is responsible for covering shipping costs for returns.

- The customer is responsible for the product being properly packaged for return.

Pre-assembled decorations have a 3-5 day warranty.

Complaint:
- Damaged item must be returned within 14 days.

- No complaint about opened latex balloons.

- Contact by email in case of damage.